ActiveGate plugins limitations

Learn about the limitations and requirements of ActiveGate plugins.

Supported ActiveGate types

ActiveGate plugins are executed by an Environment ActiveGate. Note that you can't execute ActiveGate plugins using an Environment ActiveGate that's configured for multi-environment support.

Quotas

The ActiveGate plugin module limits the amount of data sent to DESK Server.

The data is trimmed after reaching the limit, however all the data up to the limit is still sent. For some entities, the plugin module raises an excpetion when the limit is reached. The exception is displayed in Settings > Monitoring > Monitored technologies for a related plugin.

The table below presents the entities where limits apply, along with the maximum values.

Entity	Description	Max. value	Exception
Groups	Number of device groups created per minute, per endpoint	50	Yes
Devices	Number of devices created per minute, per endpoint	500	Yes
Measurements limit	Number of metrics including dimensions per minute, per endpoint	100,000	Yes
Events limit	Number of events per minute, per endpoint	100	Yes
Event title length	Length of event title string	1,024	No
Event description length	Length of event description string	10,240	No
Event properties limit	Number of elements in event properties dictionary	100	No
Event property key length	Length of event property key string	100	No
Event property value length	Length of event property value string	4,000	No

Filtering metrics, problems, and events

Remember there are several filtering systems. Custom metrics and events are limited by quotas. If ActiveGate module quotas are in use, you'll find this information in the Remote Plugin Module logs.

Naming Python plugin files

All plugins are written in Python. Because of how Python works, there may be ambiguities when Python uses import statements. Namely, if there are multiple plugins using files that are identically named, there may be issues importing those files. Because of this it's advised that you use unique file names that are unlikely to appear in other plugins. So, for example, instead of generic file names like utils.py, use something unique, for example my_plugin_utils.py.