Automatically applied tags API

The Automatically applied tags API enables you to manage the rules for automatically applied tags (auto-tags). You can find these settings in the DESK UI at Settings > Tags > Automatically applied tags.

view

List all auto-tags

Get an overview of all auto-tags stored in your environment.

view

View an auto-tag

Get the configuration of an auto-tag by configuration ID.

Create

Create an auto-tag

Create a new auto-tag with the exact parameters you need.

Edit

Edit an auto-tag

Update an existing configuration of an auto-tag. You can also create a new auto-tag with the specified ID.

delete

Delete an auto-tag

Delete an auto-tag you no longer need.