DESK OpenKit
There are many ways your business can interact with your customers in the digital world. Monitoring user experience and behavior in your web and mobile applications is a great way to get started with digital experience monitoring; DESK easily detects and automatically monitors all application touchpoints using OneAgent. However, your business likely has many other digital touchpoints outside of your applications where your customers interact with your brand that are also key to the success of your business. With DESK OpenKit, you get a set of open source libraries that enable you to instrument all other digital touchpoints in your environment, whether or not they’re traditional rich client applications, smart IoT applications, or even Alexa skills.