DESK support model for Red Hat OpenShift full-stack monitoring

DESK aims to provide prompt roll-out of new OneAgent versions and enable full-stack monitoring for new releases of Red Hat OpenShift Container Platform (OCP) in as timely a manner as possible.

Red Hat maintains different support models for OCP 3.x and OCP 4.x releases. The support for OCP 3.x releases is aligned with calendar dates. OCP 4.x releases follow a release-driven, phased life cycle where at least 3 minor versions are supported at any point in time. Red hat aims to forecast future releases with a 3 month cadence. Consult the Red Hat OCP Life Cycle Policy for details.

We plan to support each new version of the Red Hat OCP within a month of its release. These releases will be announced in the OneAgent and ActiveGate release notes.

DESK follows the Red Hat support model for OCP, though we will support each version at least 3 months longer than Red Hat, to give you enough time for upgrades.

OCP version 4.x support

OCP Support Model

OCP version OCP release Red Hat end of maintenance support DESK support announced DESK support ends Minimum OneAgent Release Final OneAgent release
4.01 Apr 2019 1.167
4.12 Jun 2019 At 4.4 release Jun 2019 1.171

OCP version 3.x support

OCP Support Model

OCP version OCP release Red Hat end of maintenance support DESK support announced DESK support ends Minimum OneAgent Release Final OneAgent release
3.93 Mar 2018 Oct 2019 Jan 2020
3.10 Jul 2018 Oct 2019 Aug 2018 Jan 2020 1.151
3.11 Oct 2018 Jun 2022 Oct 2018 Sep 2022 1.155

Notes

1 Red Hat deemed OCP version 4.0 as a Tech Preview rather than GA

2 DESK support end dates and final releases will be solidified when Red Hat triggers end of maintenance support by releasing new versions

3 OpenShift Container Platform 3.10 is the first version for which we explicitly list a first supported OneAgent version