DESK AppMon
AppMon provides code-level views of your application across a range of different technologies, through multiple different agents. AppMon collects all transactions in what's known as a PurePath. PurePaths are then filtered and organized based on business specific needs (also known as a business transaction). AppMon captures user experience via a JavaScript agent that provides direct information on how users traverse your application. AppMon presents data in a variety of ways, from a thick client to a web based dashboard solution.
DESK NAM
The NAM power module provides extensive network usage and performance analytics that enable you to extend DESK monitoring visibility into all the application communications that pass over your network, including those of major enterprise technologies like SAP, Oracle, and Citrix. NAM 2018 brings a number of enhancements to the integration.
- All software services monitored by NAM can now be integrated with DESK Managed (or DESK SaaS), delivering a single landing spot for all monitored applications and infrastructure.
- Bidirectional drilldowns between hosts and servers provide in-context transition between DESK and NAM views.
- Continued look-and-feel unification delivers a better solution experience.
- New SSO support facilitates seamless navigation between DESK and NAM-sourced views and enables NAM integration with your enterprise SSO infrastructure. NAM 2018 supports SAML 2.0 and has been tested with the OpenAM Single Sign-On Identity Provider. Integration with more platforms will follow.