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Incorporate AppMon monitoring data into DESK

DESK provides a built-in integration that automatically pushes selected AppMon real time monitoring data such as business transaction data and monitoring metrics directly to your DESK SaaS or DESK Managed dashboards. Leveraging the DESK API, this integration gives you the convenience of consolidating all your AppMon and DESK SaaS or DESK Managed monitoring data into a single pane of glass.

Preserve your AppMon investment, leverage the power of DESK

AppMon customers can gain complete visibility into their AppMon metrics within DESK dashboards. Chart and visualize all your important AppMon metrics using the standard set of DESK dashboard tiles.

This cross-product integration ensures that your AppMon investment remains safe, including all your existing AppMon configurations, measures, business transactions, and more. And because AppMon-to-DESK integration provides fine-grained, step-by-step control over which monitoring data is pushed to DESK, you can migrate from AppMon to DESK at a pace that makes sense for your organization.

What the new product integration provides

It doesn’t matter if you use a DESK SaaS deployment or a DESK Managed deployment. Both deployment models support AppMon integration and the ability to chart all your important metrics on custom dashboards. And, of course, AppMon-to-DESK integration can support as many AppMon servers as you have deployed in your environment. You can also send AppMon data to multiple DESK environments wherever applicable.

You can push any of the following AppMon metric types to DESK:

  • Measures
  • Business transactions
  • Host & process metrics
  • Server health metrics

Metric types to integrate between AppMon and DESK

You select which AppMon metrics to chart and visualize in DESK within the standard set of DESK dashboard tiles.

The integration ensures that your AppMon investment remains safe. And the fine-grained, step-by-step control over which monitoring data you push to DESK means you can migrate from AppMon to DESK at your own pace.

What you need

Here's what you'll need to set up AppMon-to-DESK integration (links will direct you to AppMon Documentation):

Integration steps

The basic steps to set up the AppMon integration with DESK for the data push are:

Configure metric push in AppMon

Enabling AppMon-to-DESK integration requires configuring metric push using the AppMon client. Use the Integrations pane in AppMon server configuration to manage the DESK environments to which you want to push monitoring data. See Integrations configuration in AppMon documentation to learn how.

The DESK Environments dialog box in the AppMon Server configuration allows you to specify integration with multiple environments, as shown below.

Configure metric data in AppMon for push to DESK

Select AppMon metrics to push to DESK

Following successful configuration, you can select the metrics you want to push. The integration provides the following options for selecting metrics you want to display on your DESK dashboards.

Because important metrics and KPIs are commonly integrated into dashboards, you can select metrics directly from your AppMon dashboards.

Using Data export

In the AppMon Client, click the ellipsis button on your dashboard and select Export to DESK Environment. The Data Export dialog box appears.

AppMon-DESK integration - select metrics to export to DESK

Select the environment(s) to which you want to export monitoring metrics in the Environent list. Only environments configured in AppMon appear in this list. Select measures from the list to include in the data export and click Next to review the metrics to be exported to the selected environment.

AppMon-DESK integration - review selected metrics to export to DESK

Click Finish after reviewing the selected metrics or click back to reselect metrics for export.

Using the System Profile measure picker

AppMon also allows you to use the measure picker in System Profile Preferences to select measures whose data you want to export to DESK.

In the AppMon client, click Settings > Edit System Profile.
In System Profile Preferences, select Measures.
Right-click on a measure whose metric data you want to export to a DESK environment and click Export to DESK, then select the desired environment. Only environments that have been configured in AppMon for integration appear in the list.
Repeat the above step for the metric data of other measures you want to export to DESK environments. Click OK when finished.

Note that you can use the measure picker selector list box to filter by all measures exported to DESK environments, or measures exported to a specific DESK environment. This lets you see at a glance all the AppMon metric types configured for pushed to a selected environment.

Set data export when creating or editing a measure

Data export to configured DESK environments is also a measure property. This means you can configure a measure to push its metric data to a specific DESK environment at any time while configuring or editing a measure. In AppMon documentation, see the Data Export section in Create and configure measures to learn how.

Putting it all together

Once you have configured the integration and selected metrics in AppMon to push monitoring data to DESK, you can see AppMon monitoring data in DESK and combine it with your existing DESK monitoring data any way you like.

The following image shows a custom dashboard in a DESK environment that displays dashboard charts for two pushed AppMon instances, AppMon production and AppMon test.

Limitations

Here's a brief overview of the currently known limitations:

  • There is no capability to push or export historical data. Only real-time data push is supported.
  • A single metric can only be pushed to a specific DESK environment, not to multiple environments.
  • Limit of 150 metrics per AppMon Server
  • Configuration is through the AppMon Client only.
  • Custom host measures can't be exported.

Frequently asked questions (FAQs)