What is APM
Application Performance Monitoring is a technology that analyzes the quality of IT services from the perspective of speed and availability of business transactions, user experience, and IT infrastructure performance. The principal advantage of APM is the ability to analyze a service as a combination of infrastructure elements, platforms, quality of service, and digital experience.
Artificial
Intelligence
DESK is unique in combining
determined AI
and machine learning
algorithms.
Determined AI
Operation concept: Step-by-step analysis
based on a spanning-tree algorithm.
Result: Problem identification through
reconstruction.
Automated Event Chain Analysis
Operation concept: A multidimensional service model is built – this approach
is based on event and presentation
correlation statistics.
Result: Thresholds and baselines
are created without any human intervention;
problem root-causes are detected automatically.
DESK uses artificial
intelligence
to make
the system
monitorable
DATA
Artificial intelligence interprets data
flows from
various sources:
business indicators, metrics, log files, traces, and user experience
flows from
various sources:
business indicators, metrics, log files, traces, and user experience
End-to-End
Monitoring
Monitoring
+
Business
Intelligence
Intelligence
Troubleshooting and
identification of abnormalities,
reduction of system downtime
identification of abnormalities,
reduction of system downtime
Analysis of IT efficiency and
its impact on business, user,
behavior, and marketing
its impact on business, user,
behavior, and marketing
Testing new application
functionality
functionality
Opex reduction
Automated
APM Platform
Automated APM platform,
what does it mean?
what does it mean?
To free the developers from
manual code fine-tuning, Desk
automates data collection
and analysis.
manual code fine-tuning, Desk
automates data collection
and analysis.
All system components are set up
automatically without reconfiguring
the code, and data monitoring
becomes possible immediately.
automatically without reconfiguring
the code, and data monitoring
becomes possible immediately.
To facilitate enterprise level
support,
the Unified Agent
automatically and
safely updates
the entire environment.
support,
the Unified Agent
automatically and
safely updates
the entire environment.
Automated System Update Cycle
At system launch, the Unified Agent automatically and instantly detects all applications, containers, services,
processes, and infrastructure elements.
processes, and infrastructure elements.
Desk automatically detects
“normal” performance,
and dynamically adapts
to environment changes.
“normal” performance,
and dynamically adapts
to environment changes.
Automation helps to minimize
opex. To operate the platform,
you will only
need one or at most
two professionals.
opex. To operate the platform,
you will only
need one or at most
two professionals.
Automated System Update Cycle
ITSM Model
App Topology Visualization
Root Cause Identification
Database Monitoring
Microservice and Container Monitoring
Server Monitoring
Network Monitoring
Visualization Monitoring
Business Metrics
Cloud Monitoring
Log Analysis
Synthetic Monitoring
Real User Monitoring
Mobile App Monitoring
User Behavior Analysis
Application Performance Management
Capabilities Map
Supported Technology Solutions
Catalog of technologies, integrations,
and extension
supported by Desk
and partners
and extension
supported by Desk
and partners
Product Lineup
SAAS Version
We offer a SAAS version of DESK available from the cloud. The price is based on the scope of digital experience and number of agents used by the client. Choosing the cloud-based version, you don’t have to take care of system maintenance, updating, and security – we do it for you! The price depends on the number of Unified Agents and volume of digital experience.
On-premise Version
Choosing the on-premise version of DESK, you undertake its maintenance and administration.
• Agent-based module
• Full application stack monitoring
• Automated problem analysis
• Preconfigured dashboards